UX projects vary widely in scope and scale, so the timeline is different every time. Once I know more about your project, business, and team, I can provide a specific answer.

If your project is urgent, I also offer rush rates.

Depending on our project agreement, you'll receive a style guide, prototype (wireframed, high-fidelity prototype, or both), journey maps, user personae, audit of your existing site/product (if applicable), all relevant design files or other assets, and a developer-ready handoff file, including instructions for accessibility.
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You'll also receive a Strategy Document outlining every strategic design decision and the reasoning behind it.

Every project is a collaborative process guided by your knowledge and my expertise. You'll be involved throughout the process to provide information on your users, business, and key services, and I translate that information into a working prototype. With a shared goal we make decisions about what's the best strategic decision, not a tug-of-war about who's right or wrong.

On a practical basis, we'll communicate over Slack, email, Figma, or whichever

50% paid upfront before work begins, and the remaining balance paid upon completion of project, before handoff.

Yes! I speak English and French and can assist you in any country in either language.

Depending on my capacity and project load, I occasionally offer discounts or pro-bono work exclusively to nonprofits or charities.